About Us

Printer Maintenance Ltd is a family business based in the heart of Cheshire. 

The business was founded over 20 years ago by mother and son team, Pauline and James Carter. 

We have grown from strength to strength to be recognised as the UK largest exporter of used printers, 30+ staff who have supplied fully refurbished, branded printers/copiers/scanners and consumables to over 30,000 happy customers. 

Both Pauline and James are established and trusted names in the used printer industry and refurbished market, known for a high level of satisfaction who can source even the hardest to find items. Whether you are buying a home printer, a business scanner, repairing a copier or simply need new toner or inks we can help at a fraction of the cost of new. 

Our continuously expanding export market built on our reputation to always deliver the highest quality and price for clients in over 50 countries, regularly for-filling container shipments to America, China, Africa, Europe & Middle East. 

No procurement obstacle can faze us, who hold 200+ years of industry knowledge and expertise. Printer Maintenance Ltd is an environmentally conscious business which seeks to give working electrical goods destined for landfill a prolonged life and supporting the circular economy. 

Looking to offset our carbon footprint as well as give generously to charities. We also offer engineer and warehouse apprenticeships, and we pay the National Living wage. 

Our 12 strong, multi-national team of qualified engineers also provide expert advice and guidance for all our customers who also enjoy the peace of mind of either a 6 or 12 month Return to Base warranty. 

Printer Maintenance Ltd also offers certified data cleansing and GDPR services, end of line asset recovery, recycling and business liquidation collection. 

We utilise established courier services to ensure delivery as well as our own logistics. We are always looking to work with new suppliers too! Whether it be small pallets of stock or whole container loads we are always interested in speaking with you. 

Printer Maintenance Ltd is well known for ensuing suppliers are paid a fair price and in a timely manner which builds strong, lasting business relationships. 

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Meet The Team

At Printer Maintenance, we take pride in our commitment to sustainability and quality. That’s why we’re thrilled to introduce you to the brilliant minds behind our printer refurbishment process – our talented Printer Engineers!

Our dedicated team works tirelessly to breathe new life into printers, ensuring they’re in top-notch condition before finding a new home. From cleaning to refurbishing, our engineers pour their expertise into every detail, guaranteeing that each printer meets our stringent standards of excellence.

Not only do we aim to extend the lifespan of these devices, but we also strive to reduce electronic waste and promote eco-conscious practices. By refurbishing printers, we contribute to a greener, more sustainable future while providing our customers with reliable printing solutions.

Our Facility

Printer Maintenance Limited is a well-established company that has been in operation since 2004, In 2023 Printer Maintenance Limited moved into a purpose built facility, we dedicated engineering and processing departments with a warehouse that spans 20,000 sq. ft. 

This large space allows the company to specialize in second-hand printers, parts, and accessories. We deal with buying and selling second-hand printers, MFP’s, Copiers, Scanners, EPOS equipment, refurbished printers, new and boxed printers, printer accessories, and printer parts 

Our Sustainability statement

Sustainability Statement for Printer Maintenance Limited

At Printer Maintenance Limited, we are committed to operating our business in a manner that is both sensitive and responsible with proper regard to our legal obligations and according to relevant directives, regulations and codes of practice. We are dedicated to ensuring that our business operations are conducted in accordance with ethical, professional and legal standards, which serve to protect and enhance the benefits for our customers, our employees and all other stakeholders.

We are aware of the environmental impacts of our operations and aim to minimise this by:

  • Reducing waste: As a company that specializes in second-hand printers, parts, and accessories, we are inherently reducing waste by giving these items a new life.
  • Promoting recycling: All of our products are refurbished and sold, preventing them from ending up in landfills and contributing to a circular economy.
  • Energy efficiency: We strive to improve energy efficiency in our operations wherever feasible.

We are committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential impact on the environment. We operate in compliance with all relevant environmental legislation and strive to use pollution prevention and environmental best practices in all we do.

We will continue to monitor and improve our sustainability performance to help create a better future for everyone.

Our Policies

Our Policies at Printer Maintenance Limited

  1. Environmental Policy: At Printer Maintenance Limited, we are committed to reducing our environmental impact and continually improving our environmental performance as an integral part of our business strategy and operating methods. We encourage customers, suppliers and other stakeholders to do the same.

  2. Anti-Slavery Policy: We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships. We implement and enforce effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

  3. Equal Opportunities Policy: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

  4. Health & Safety Policy: The health and safety of our employees is of utmost importance to us. We are committed to providing a safe and healthy working environment. Our policy is to provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees, and to provide such information, training and supervision as they need for this purpose.

FAQ

Yes, Printer Maintenance Limited offers a warranty on its products. The specifics of the warranty policy may vary depending on the product. For detailed information, please contact our customer service.

  1.  You can reach our customer service team by calling us at 01606 74238. Alternatively, you can send an email to info@printermaintenanceuk.com Our customer service team is available from Monday to Friday, 08:00 – 17:00.